Privacy regulation

Privacy Policy Buseno


Buseno is part of Bralex Webshops B.V. Your privacy is for Bralex Webshops B.V. very important. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the Buseno webshop with information that we learn about you.

If you have any questions or want to know exactly what we keep about you, please contact Buseno


Responsible for the processing of personal data is:

Peizerweg 97
9727 AJ Groningen
Phone: 085-8769678
Chamber of Commerce number 63010445

The data protection officer can be reached via Buseno

Process order

When you place an order with us, we use your personal data to handle it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use:

- name and address details;
- phone number;
- billing address;
- payment details;
- e-mail address;
- IP address.

We need this information because of the contract we conclude with you. We keep this information for up to 2 years after your order has been completed and up to seven years after that (which is the statutory retention obligation).

Contact form and newsletter

With the contact form you can ask us questions or make requests.

For this we use:

- e-mail address;
- IP address;
- name and surname.

We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response, then we will store your data for a maximum of 7 years, after which your data will be deleted or destroyed. This period is based on the statutory retention obligation.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link.

Your email address will only be added to the list of subscribers with your permission. This data will be kept for a maximum of 3 months after you have canceled the subscription.

Statistics and profiling

We keep statistics about the use of our webshop. We use these statistics to improve our webshop, for example to only show relevant information. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

We use your IP address for this. We have a legitimate interest in this. Our business partners, Google Analytics, Visual Website Optimizer, Bing Ads, Outbrain and Facebook store this information.


We would like to send you advertising about offers and new products or services. This is what we do:

- by email

You can object to this advertising at any time. Each email contains an unsubscribe link.

Provision to other companies or institutions

We only pass on your data to other parties if this is really necessary for our services. This is how we pass on your data to:

- our delivery partners, so that your order is delivered to the right address;
- IT service providers, so that our webshop works optimally and we can offer you the right service;
- customer service support, so that we can adequately answer your questions and/or complaints;
- In suspicious situations, we are obliged to share customer data with government agencies.

We refer to the above parties as processors. These processors only process the personal data on our behalf. We have entered into a processor agreement with the processors in which the processor is obliged to comply with all obligations under the Personal Data Protection Act, the European General Data Protection Regulation and this privacy policy. A list of our processors can be requested via the data protection officer.

Where is your data stored

We store your data in various databases. Your data is almost always stored within the European Union. Only the data flow of data related to the sending of our newsletters goes through the United States of America, through Mailchimp, this party has registered under the so-called Privacy Shield which offers sufficient protection.


Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But it also allows us to see that you visit us again.

You can disable the placing of cookies via your browser, but some things in our webshop will no longer work properly.

For more information, please consult our cookie policy on our website.


Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

- Access to personal data is protected with a username and password. We use secure connections (Secure Sockets Layer or SSL), which protects all information between you and our website when you enter personal data. We keep logs of all requests for personal data.

Changes to this privacy statement

When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

Access, change or delete your data

If you have any questions or want to know what personal data we have about you, you can always contact us. See contact details below.

Bralex Webshops B.V.
Peizerweg 97
9727 AJ Groningen
The Netherlands

VAT: NL855053227B01
Chamber of Commerce: 63010445
Phone: 085-8769678
Mail: [email protected]

You have the following rights:

- get an explanation about what personal data we have and what we do with it
- access to the exact personal data we have
- having errors corrected
- to have obsolete personal data removed
- withdrawal of consent
- object to a particular use

Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.

To file a complaint

If you think that we are not helping you in the right way, you have the right to submit a complaint to the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details

Bralex Webshops B.V.
Peizerweg 97
9727 AJ Groningen
The Netherlands

VAT: NL855053227B01
Chamber of Commerce: 63010445
Phone: 085-8769678
Mail: [email protected]

Copyright © 2021 Buseno. All rights reserved.